Inventory Policy

At blazeandember, we partner with reliable fulfillment centers and manufacturing partners to manage our inventory and ensure a wide selection of high-quality BBQ products.

Stock Availability Our website inventory is regularly updated. When you place an order, the items are sourced directly from our partnered fulfillment facilities to be processed and shipped directly to you. This model helps us maintain competitive pricing and reduce environmental waste by minimizing unnecessary transportation.

Out of Stock Items & Backorders While we work closely with our partners to maintain stock levels, occasionally an item may become unavailable after an order is placed.

• If an item is out of stock, we will notify you via email within 1–2 business days.
• You will be given the option to place the item on backorder (with an estimated restock date) or receive a full and immediate refund for that item.

We are committed to transparent communication regarding your order status from the moment it is placed until it arrives at your door.