Shipping policy

At blazeandember, we are dedicated to delivering your BBQ products safely and reliably.

Order Processing Time All orders are processed and prepared for dispatch within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Time & Costs

  • Delivery Area: United Kingdom
  • Shipping Cost: Free Shipping on all orders
  • Estimated Delivery Time: 3 to 5 business days after processing

Order Tracking Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Potential Delays While we strive to meet the stated shipping times, please note that delivery dates are estimates and not guarantees. Unexpected delays can occasionally occur due to postal network disruptions or severe weather conditions.

International Shipping At this time, we only ship to addresses within the United Kingdom.